This article aims to guide readers on how to disable the cPanel /scgi-bin directory in order to pass a PCI compliance scan. The /scgi-bin directory is a common reason for failed scans and is typically detected by PCI scanning vendors due to the way the /usr/local/cpanel/cgi-sys/scgiwrap script operates. This script allows CGI scripts to be […]

This article will cover the cPanel guestbook.cgi script, its potential impact on PCI compliance scans, and how to disable it. If you’ve read our previous article on passing PCI compliance scans, you’ll know that the cPanel /cgi-sys/guestbook.cgi script is a common culprit for failing these scans. If you’re not familiar with the guestbook script, you […]

It may be necessary to filter incoming email addresses on the server to manage emails effectively. This can be achieved by discarding unwanted emails, redirecting them to another email address, or delivering them to a program with User and Account Level Filtering. This tutorial provides guidance on Global and regular Email Filtering in cPanel. If […]

This guide will walk you through the process of updating your Awstats reports manually to ensure you have the latest data. Occasionally, a server may fall behind on its statistical report calculations due to other priority processes. By following the steps outlined below, you can update your own stat reports in Awstats and view your […]

Occasionally, you may need to reset your database password as a security or maintenance measure. If you are experiencing errors connecting to your database, resetting the password is a good step to ensure that you are using the correct password. This tutorial will guide you through the process of resetting your database password using cPanel. […]

When creating or editing a website, using non-standard characters can lead to character encoding issues. If you open a file in the cPanel Editor and do not select the correct character set, the editor may delete code or display characters incorrectly. This is especially true when editing content written in foreign languages. However, if your […]

If you have third-party software that requires a database, but you no longer need it, it is a good practice to remove it from your account to keep it free of unnecessary items. Removing a database from cPanel is a straightforward process. This guide will provide you with step-by-step instructions on how to delete a […]

The Microsoft Exchange Server is a familiar tool for many users who rely on its various features, such as email and calendar tools. However, it’s important to note that our hosting servers are Linux-based and do not support Microsoft products, including the Exchange Server. To start using your email, you can refer to our Email […]

In WHM, when you are in the process of setting up and controlling cPanel accounts, you have the option to grant or deny shell access to them. How to allow shell access when creating a cPanel account To enable or disable shell access for a new cPanel account, you can choose the “Select Options Manually” […]