WHM provides you the ability to reset cPanel passwords for your clients on your dedicated server. You can also permit users to reset their cPanel passwords by enabling the option in the Tweak settings of WHM. Please note that making a Tweak Setting change requires root access. This tutorial will explain the steps for both options for resetting the cPanel password.
Using WHM to reset the cPanel Password
To reset the cPanel password using WHM, follow these steps:
- Log in to WHM as the root user.
- In the left-hand column of the screen, under Account Information, search for List Accounts and click on it.
- Look for the cPanel account you want to reset the password for and click on the plus (+) sign next to it.
- Under the domain name, you will see the Change Password field. Enter the new password for the cPanel account.
- Click the blue Change button located next to the password field to save the new password.
- WHM will provide a confirmation of the changed password. Make sure to note the change and provide it to the appropriate account owner as necessary.
You can use this option with WHM to change passwords for cPanel accounts to prevent unauthorized access or for security reasons.
Enabling the Password Reset by Users Functionality
NOTE: In order to make changes in Tweak Settings you will need root access. Root access is included (at no extra charge) with our Dedicated Server, VPS, and Reseller VPS Hosting plans.
- Log into WHM.
- In the left-side menu, pane search for Tweak Settings and click on the option once displayed.
- Scroll down until you find Reset Password for cPanel accounts and set the radio button to On
- Scroll to the bottom of the page and click Save.At this point, the option for cPanel users to reset their own passwords will be available on the cPanel login screen.
Now, cPanel users on your dedicated server can reset their own passwords without having to contact you.