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cPanel Logs: Access, Apache, Email, Error, FTP, MySQL, WHM

The cPanel hosting platform offers a user-friendly graphical interface to simplify web hosting, but it is beneficial to acquaint yourself with command-line tools for advanced troubleshooting purposes. The platform records most server activities in log files, allowing you to review them later instead of having to be present at the time of occurrence.

This article provides information on the locations of cPanel log files, including access logs, Apache web server logs, email logs, error logs, FTP logs, MySQL logs, and WHM logs. If you require a 2013 cPanel logs location reference poster, you can obtain one from cPanel directly or access a digital version at

In the event that you are on a shared server, you may need to request a specific log file from Live Support.

cPanel logs

Access logs and user actions/usr/local/cpanel/logs/access_log
Account transfers and misc. logs/var/cpanel/logs
Auditing log (account creations, deletions, etc)/var/cpanel/accounting.log
Backup logs/usr/local/cpanel/logs/cpbackup
Brute force protection (cphulkd) log/usr/local/cpanel/logs/cphulkd.log
Cpanel dnsadmin dns clustering daemon/usr/local/cpanel/logs/dnsadmin_log
Cpanel taskqueue processing daemon/usr/local/cpanel/logs/queueprocd.log
EasyApache build logs/usr/local/cpanel/logs/easy/apache/
Error log/usr/local/cpanel/logs/error_log
Installation log/var/log/cpanel
License updates and errors/usr/local/cpanel/logs/license_log
Locale database modifications/usr/local/cpanel/logs/build_locale_database_log
Login errors (CPSRVD)/usr/local/cpanel/logs/login_log
Panic log/usr/local/cpanel/logs/panic_log
Per account bandwidth history (Cached)/var/cpanel/bandwidth.cache/{USERNAME}
Per account bandwidth history (Human Readable)/var/cpanel/bandwidth/{USERNAME}
Service status logs/var/log/chkservd.log
Tailwatch driver tailwatchd log/usr/local/cpanel/logs/tailwatch_log
Update analysis reporting/usr/local/cpanel/logs/updated_analysis/{TIMESTAMP}.log
Update (UPCP) log/var/cpanel/updatelogs/updated.{TIMESTAMP}.log
WebDisk (CPDAVD)/usr/local/cpanel/logs/cpdavd_error_log
Website statistics log/usr/local/cpanel/logs/stats_log

cPanel access log

Access logs and user actions/usr/local/cpanel/logs/access_log

cPanel apache log

Apache restarts done through cPanel and WHM/usr/local/cpanel/logs/safeapcherestart_log
Domain access logs/usr/local/apache/domlogs/{DOMAIN}
Processing of log splitting/usr/local/cpanel/logs/splitlogs_log
suPHP audit log/usr/local/apache/logs/suphp_log
Web server and CGI application error log/usr/local/apache/logs/error_log

cPanel email log

Delivery and receipt log/var/log/exim_mainlog
Incoming mail queue/var/spool/exim/input/
Log of messages rejected based on ACLS or other policies/var/log/exim_rejectlog
Unexpected/Fatal error log/var/log/exim_paniclog
IMAP, POP login attempts, transactions, fatal errors and spam scoring/var/log/maillog/var/log/messages

FTP log

FTP Files log/usr/local/apache/domlogs/ftpxferlog
FTP Directory log/usr/local/apache/domlogs

MySQL log

MySQL error log/var/lib/mysql/{SERVER_NAME}.err
MySQL slow query log (if enabled in my.cnf)/var/log/slowqueries


Note: Ownership must be ‘nginx:nginx’ for cache path.

NGINX cache/var/nginx/cache
NGINX access log/var/log/nginx/access.log
NGINX error log/var/log/nginx/error.log
cPanel Cache ManagerSome hosting plans also include the cPanel Cache Manager

You should now know where to begin looking if you suspect problems on your cPanel server.



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